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Aged Care7 min readFor Families

Signs your parent might need more support at home.

Knowing when to seek extra help for an ageing parent is one of the hardest conversations families face. These signs can help you decide.

Having the conversation no family wants to have

One of the most difficult experiences for any family is watching a parent or loved one struggle to manage at home — and knowing that something needs to change, but not knowing when or how to act. Many families wait too long, partly out of respect for their parent's independence and partly because the signs can emerge gradually.

This guide outlines the key signals that your parent may benefit from additional support — and what you can do about it.

Physical signs

  • Unexplained weight loss — often indicates difficulty with meal preparation or reduced appetite due to isolation or depression
  • Poor personal hygiene — if your parent appears unwashed, has body odour, or is wearing the same clothes for days, they may be struggling with personal care
  • Unexplained bruises or injuries — may indicate falls or mobility difficulties
  • Cluttered or unclean home — a previously tidy person allowing their home to deteriorate is a meaningful signal
  • Unfilled prescriptions or missed medications — medication management is a common area of difficulty for older people living alone

Cognitive and emotional signs

  • Increased forgetfulness — forgetting appointments, names of familiar people, or how to do routine tasks
  • Confusion or disorientation — getting lost in familiar places or being confused about time and dates
  • Withdrawal and isolation — giving up activities they previously enjoyed, or stopping contact with friends
  • Increased anxiety or agitation — particularly around things that were previously manageable

Practical signs

  • Unopened mail or unpaid bills
  • An empty or poorly stocked fridge
  • Evidence of cooking accidents (burnt pots, smoke marks)
  • A car with new dents or scrapes
  • Overgrown garden or unmaintained property

What to do if you're concerned

Start with a gentle, non-confrontational conversation. Emphasise that you want to help them stay at home — which is almost always what older people want most. Contact My Aged Care on 1800 200 422 to request an assessment. Or call Lyft Community for a free conversation about what support options might be available.

The earlier you seek help, the more likely your parent will be able to remain safely in their own home for longer.

Written by The Lyft team
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