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NDIS6 min readFor OTs & Allied Health

How OTs can support better NDIS outcomes for their clients.

Occupational Therapists play a crucial role in the NDIS. Here's how to maximise your impact across assessments, reports and ongoing support.

The OT's unique role in the NDIS

Occupational Therapists are uniquely positioned within the NDIS ecosystem. Your assessments directly influence funding decisions, your recommendations shape how participants live, and your ongoing involvement supports continuous improvement. Getting the most from this role requires understanding both clinical best practice and the language of the NDIS.

Functional capacity assessments that get results

A strong functional capacity assessment (FCA) is the cornerstone of good NDIS outcomes. The most effective FCAs:

  • Clearly describe functional impact across all six NDIS domains
  • Quantify the level and frequency of support needed (hours per day, type of assistance)
  • Distinguish between what the person can do independently and what requires support
  • Consider the person's goals and what supports would help achieve them
  • Are written in plain language that a non-clinician can understand

Supporting assistive technology and home modification requests

OT recommendations are essential for most AT and home modification requests. To maximise approval chances:

  • Clearly link the recommendation to specific functional limitations
  • Explain why lower-cost alternatives are insufficient
  • Provide detailed quotes or specifications where possible
  • Frame recommendations around how the AT or modification supports the participant's goals

Your role in SIL and SDA assessments

OT involvement is often critical in Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) applications. Your capacity assessment helps determine the appropriate level of support in a new living arrangement. Thorough SIL assessments that include a detailed roster of care make a significant difference to the funding outcome.

Working collaboratively with providers

Strong provider relationships lead to better client outcomes. When OTs and support providers share information (with participant consent), it enables more consistent, goal-directed support. Lyft Community actively collaborates with allied health professionals across Melbourne and the Mornington Peninsula. If you have a mutual client, we'd welcome the opportunity to connect.

Written by The Lyft team
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