Your role in the NDIS access process
GPs are often the first point of contact for patients seeking NDIS support. Your clinical evidence is one of the most important factors in whether an access request is approved — and how much funding a participant ultimately receives. Understanding the system will help you advocate effectively for your patients.
Who qualifies for the NDIS?
To access the NDIS, a person must have a permanent disability (or one that is likely to be permanent) that substantially reduces their functional capacity. The key word is "functional" — the NDIS is less interested in diagnosis and more interested in how the disability affects daily living across six domains: communication, social interaction, learning, mobility, self-care and self-management.
What makes a strong supporting report?
The NDIS assessors need evidence of functional impact, not just diagnosis. A strong GP report should include:
- The patient's diagnosis and how long it has been established
- Whether the condition is permanent or likely to be permanent
- Specific description of how the disability impacts daily functioning across the six domains
- Current support needs — ideally quantified in hours per week
- Why the supports are necessary and reasonable
- Any allied health involvement (OT, physio, speech, psychology)
Common reasons NDIS applications are rejected
- Evidence focuses on diagnosis rather than functional impact
- Reports are vague about the level of support needed
- The disability is not clearly described as permanent
- The application relates to age-related decline rather than disability
Referring to a Support Coordinator
For complex patients, consider recommending a Support Coordinator. Support Coordinators help participants navigate the NDIS, attend planning meetings, and connect with appropriate providers. If your patient is approved for the NDIS, they may receive Support Coordination funding in their plan.
Working with Lyft Community
Lyft Community is a registered NDIS provider in Melbourne and the Mornington Peninsula. We work collaboratively with GPs, OTs and other allied health professionals to deliver high-quality support to mutual clients. If you have a patient who may benefit from our services, please contact our team — we're happy to discuss their needs and how we can help.